CRM - EMPLOYEE MASTER - USER MANUAL

CRM - EMPLOYEE MASTER - USER MANUAL

🧾 USER MANUAL – EMPLOYEE MASTER (CRM)

1. Purpose

The Employee Master module is used to maintain and manage all employee details in the CRM system.
It stores basic information, work details, and login roles for each user.
This ensures proper task assignment, reporting, and access control within the CRM.


2. Module Location

Path: CRM → HRMS →TRANSACTION → EMPLOYEE MASTER

Access:  Users (depending on permissions)

3. Key Functions

FunctionDescription
Add New Employee                          Create a new employee record
✏️ Edit Employee Details                          Modify existing employee data
Deactivate Employee                         Mark an employee inactive (for resigned or transferred staff)
🔍 Search Employee                          Find employee by name, ID, or department

4. Steps to Create a New Employee

  1. Go to Transaction → Employee Master.

  2. Click on ➕ Create New.


  3. Fill in the following fields carefully:

A. Basic Information

Field NameDescription
Employee Name                Enter full name of the employee
Date of Birth (DOB)                Select employee’s date of birth
Gender                Choose Male / Female / Other
Contact Number                 Enter mobile or phone number
Personal Email ID                 Enter personal email address
Designation                 Enter employee’s job title (e.g., Sales Executive, Manager)
Department                 Select department (e.g., Sales, Marketing, Accounts)
Reporting To                 Select the immediate reporting manager
Date of Joining                 Select the employee’s joining date
Company                 Choose the company name from the list
Role                  Assign system role (Admin, Sales User, Manager, etc.)



B. Other Details

Field NameDescription
Aadhaar Number          Enter 12-digit Aadhaar number (for Indian employees)
Branch          Select working branch (e.g., Dubai, Jebel Ali, Abu Dhabi, Bahrain)
Zealit User          Choose the user from the dropdown.

C. Submit

  1. After completing all the required fields, click ✅ Submit.

  2. The system will display a message — “Employee created successfully.”


  3. The new employee record will now be visible in the Employee Master list.


5. Editing or Deactivating an Employee

  • To Edit/Double tap:

    1. Select the employee record → Click Edit/Double tap.


    2. Update necessary details → Click Submit

  • To Deactivate:

    1. Select the employee record → Change Status = Inactive

    2. Click Save

    3. The employee will no longer have CRM access.




6. Best Practices

✅ Keep all employee details accurate and up to date.
✅ Always assign the correct reporting manager and role.
✅ Deactivate users immediately when they leave the company.
✅ Regularly verify employee contact details and login access.

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