Zealit CRM – Activity Master User Manual

Zealit CRM – Activity Master User Manual

Zealit – Activity Master User Manual
Version: V.1.0.28
Prepared by: Issac
Date: April 29, 2025


Table of Contents

  1. Introduction

  2. System Requirements

  3. Logging In

  4. Main Features and Functions

  • 4.1 Adding a New Activity

  • 4.2 Recording Task Details

  • 4.3 Viewing and Filtering Activities

  • 4.4 Uploading Activities in Bulk

  1. Troubleshooting Common Issues

  2. FAQs

  3. Support


1. Introduction

The Activity Master module in Zealit allows sales teams to document, manage, and monitor customer-facing tasks such as cold calls, follow-ups, meetings, and quotations. It ensures structured task logging, easy follow-up scheduling, and improved transparency across the sales pipeline.


2. System Requirements

• Browser: Chrome 90+ or Firefox 85+
• User Role: Sales Executive or Sales Manager Access


3. Logging In

  1. Navigate to the Zealit login page.

  2. Enter your username and password.

  3. If you have access to multiple Zealit modules, click on the Module Switcher button and select the CRM module.

  4. From the ribbon to the left, click on the Activity Master module to begin.


4. Main Features and Functions

4.1 Adding a New Activity

  1. Click the Create New button on the Activity Master screen.

  2. Fill in all relevant task information (see section 4.2).

  3. Click Save to record the new activity.

4.2 Recording Task Details

  1. Task Name: Select or type a predefined label (e.g., Cold Call, Follow-Up).

  2. Date & Time: Specify when the task took place.

  3. Company & Contact Person: Choose from available entries to associate with the activity.

  4. Description: Add notes or a summary of the interaction.

  5. Next Step: Define the next course of action (e.g., Prepare Quotation, Schedule Demo).

  6. Follow-up Date: Schedule a follow-up date if applicable.

  7. Assigned To: This field auto-fills with the logged-in user’s name.

  8. Status: Update this to reflect the current state of the task (e.g., Completed, In Progress).

4.3 Viewing and Filtering Activities

  1. Activities are displayed in a grid on the landing page.

  2. Use the available filters to search based on task name, company, date, or status.

4.4 Uploading Activities in Bulk

  1. Use the Upload option to add multiple activities via a spreadsheet template.

  2. Ensure all required columns are filled correctly before uploading.


5. Troubleshooting Common Issues

IssueSolution
Cannot Save ActivityCheck that all mandatory fields are filled and the data format is valid.
Assigned User Not ShowingMake sure the user is logged in correctly before creating an activity.
Upload FailsVerify that the upload file matches the prescribed format.
Activity Not VisibleRefresh the screen and apply appropriate filters.

6. FAQs

Can activities be assigned to other users?
No, activities are auto-assigned to the logged-in user and cannot be manually reassigned.

How can I record multiple follow-ups?
Each follow-up should be logged as a new activity referencing the previous task.

Which formats are supported for uploading activities in bulk?
Use .xlsx or .csv files based on the system-provided template.


7. Support

For technical support, contact the Zealit IT Help Desk at helpdesk@aggrandizeventure.zohodesk.in.

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