How do We create Financial Conditions to define payment terms, credit limits, and pricing rules for each customer? Customer Financial Condition – User Manual

How do We create Financial Conditions to define payment terms, credit limits, and pricing rules for each customer? Customer Financial Condition – User Manual

πŸ“˜ Customer Financial Condition – User Manual

Version: V.1.0.32
Prepared by: Ramya R
Date: 07 July 2025

πŸ“‘ Table of Contents

  1. πŸ”Ή Introduction

  2. πŸ–₯️ System Requirements

  3. πŸ” Logging In

  4. βš™οΈ Main Features and Functions
      ‒ 4.1 Creating Customer Financial Conditions
      ‒ 4.2 Currency Details Tab
      ‒ 4.3 Control Details Tab

  5. πŸ› οΈ Troubleshooting

  6. ❓ Frequently Asked Questions (FAQs)

  7. πŸ’¬ Support

πŸ”Ή 1. Introduction

The Customer Financial Condition module allows users to define and manage financial attributes associated with customers, such as:

  • Credit days and credit limits

  • Taxation exemption flags

  • Managing agencies

  • Multi-currency preferences

  • Control account settings

These configurations help ensure financial discipline, accurate invoicing, and streamlined customer accounting.

 

πŸ–₯️ 2. System Requirements

  • Browser Compatibility:
    β€’ Google Chrome version 90+
    β€’ Mozilla Firefox version 85+

  • User Roles:
    β€’ Administrator
    β€’ Finance
    β€’ Accounts

πŸ” 3. Logging In

To access the Customer Financial Condition module:

  1. Open the application login page.

  2. Enter your valid credentials (username and password).

  3. Navigate to the Customer Financial Condition module from the main dashboard.

βš™οΈ 4. Main Features and Functions

πŸ†• 4.1 Creating Customer Financial Conditions

To create a new financial condition for a customer:

  1. Click β€œCreate New”.

  2. Select the Customer from the dropdown.

  3. Input the Credit Days allotted.

  4. Enter the Credit Limit.

  5. Set Taxation Exemption as:
      ‒ Yes – Exempt from Tax
      ‒ No – Not Exempt from Tax

  6. Choose the Agency Managing the Account.

  7. Configure additional details under the Currency Details and Control Details tabs.

πŸ’± 4.2 Currency Details Tab

This section allows you to configure transaction currencies:

  • Currency: Choose the required currency.

  • Default Currency Setting:
      ‒ Yes – Set as Default
      ‒ No – Do Not Set as Default

  • Currency Status: Set as Active if in current use.

  • Notes: Enter remarks, comments, or configuration details.

πŸ“Œ Note: You can assign multiple currencies, but only one can be marked as default for invoicing.


🧾 4.3 Control Details Tab

Use this tab to assign a control account to the customer:

  • Control Account: Select from dropdown.

  • Default Control Account Setting:
      ‒ Yes – Set as Default
      ‒ No – Do Not Set as Default

  • Control Account Status: Mark as Active if applicable.

  • Notes: Add any internal comments or clarifications.

⚠️ Ensure that the selected control account is configured in the system’s chart of accounts.


πŸ› οΈ 5. Troubleshooting Common Issues

IssueSolution
Unable to save the financial condition        Ensure all mandatory fields are completed and valid
Default currency not showing during invoicing       Confirm it's set as default and status is active
Control account not visible in dropdown      Check if the account is pre-configured and active in the system’s setup

❓ 6. Frequently Asked Questions (FAQs)

Q: Can I assign more than one currency to a customer?
A: Yes, but only one can be set as default for invoicing.

Q: Can I update credit limits or credit days later?
A: Yes, financial condition entries can be edited at any time.

Q: What does β€œExempt from Taxation” mean?
A: When selected, tax components will not apply during invoice generation for that customer.

πŸ’¬ 7. Support

For any assistance related to the Customer Financial Condition module, please contact:

πŸ“§ helpdesk@aggrandizeventure.zohodesk.in