where to get a minimum freight rates from the customer? - MRG Preparation User Manual

where to get a minimum freight rates from the customer? - MRG Preparation User Manual

📘 MRG Preparation – User Manual

Version: V.1.0.32
Prepared by: Ramya R
Date: 15/07/2025


📁 Table of Contents

  1. Introduction

  2. System Requirements

  3. Logging In

  4. Main Features and Functions

    • 4.1 Creating a New Market Rate Grid Entry

    • 4.2 Editing Existing Entries

    • 4.3 Bulk Upload Function

    • 4.4 Filter and Search Options

  5. Troubleshooting Common Issues

  6. Frequently Asked Questions (FAQs)

  7. Support


🔹 1. Introduction

The MRG Preparation module allows users to configure and manage freight-related rate structures. It includes options to enter both normal and premium charges, origin and destination details, container types, and validity dates. The module also supports bulk uploads and filtering of records.


🔸 2. System Requirements

  • Browser:

    • Google Chrome version 90 or above

    • Mozilla Firefox version 85 or above

  • User Access Role:

    • Administrator

    • Rate Manager (with access to the Market Rate Grid Preparation module)


🔐 3. Logging In

  1. Open the application login page.

  2. Enter your login credentials.

  3. From the main dashboard, select the MRG preparation module.



⚙️ 4. Main Features and Functions

🆕 4.1 Creating a New Market Rate Grid Entry

  1. Navigate to Market Rate Grid Preparation > Create New.

  2. Fill in the mandatory fields (marked with an asterisk *):

    • From Date* – Start date of rate validity

    • To Date* – End date of rate validity

    • Port of Loading* – Select from dropdown

    • Port of Discharge* – Select from dropdown

    • Container Type* – Choose applicable container type

    • Allowed Quantity* – Enter allowed quantity (volume or weight)

    • Normal Freight* – Enter value and select currency

    • Premium Freight* – Enter value and select currency

  3. Optionally, fill in the additional fields:

    • Place of Origin – Select from dropdown

    • Place of Final Destination – Select from dropdown

    • Commodity – Enter type of goods

    • Normal Pre-Carriage Cost – Enter amount and currency

    • Premium Pre-Carriage Cost – Enter amount and currency

    • Normal On-Carriage Cost – Enter amount and currency

    • Service Type – Select from dropdown

    • Minimum Freight – Enter amount and currency

    • Remarks – Add any notes

    • Service Term – Select from dropdown (e.g., Door-to-Door)

  4. Confirm the following dropdown selections are filled:

    • Port of Loading

    • Port of Discharge

    • Place of Origin

    • Place of Final Destination

  5. Click Submit to save the entry.


✅ Once submitted, a new row will be created on the main screen.


✏️ 4.2 Editing Existing Entries

  • Locate the record on the main screen.

  • Click the Edit icon next to the corresponding row.

  • Update the fields as required.

  • Click Submit to save your changes.



📥 4.3 Bulk Upload Function

  1. Click the Upload button on the main screen.

  2. Download the template Excel file provided.

  3. Fill in the required fields as per template format.

  4. Re-upload the completed file.

  5. System will validate the data and upload all valid records.



🔎 4.4 Filter and Search Options

Use Filter to narrow down your view of entries:

  • Filter criteria include:

    • From Date

    • To Date

    • Port of Loading

    • Port of Discharge

    • Commodity

  • Click Apply to view the filtered results.



🛠️ 5. Troubleshooting Common Issues

IssueSolution
Mandatory field validation failed                    Ensure all fields marked with * are completed before submission
Dropdown values not loading                   Check internet connection or refresh the browser
Bulk upload failed                   Verify template format and check for missing mandatory columns
Record not visible in Rate Request                  Ensure the date range and port-container combination exactly match

6. Frequently Asked Questions (FAQs)

Q1: Can I upload multiple Market Rate Grid entries at once?
✅ Yes, use the Upload function with the provided Excel template.

Q2: Why is my record not showing on the Rate Request screen?
❗ Market Rate Grid records will only appear if:

  • The port and location combination matches the Rate Request input.

  • The validity date range overlaps with the requested date.

Q3: Can I edit a Market Rate Grid after saving it?
✏️ Yes, click the Edit icon and update the details as needed.


🏠 7. Support

For assistance or technical issues, contact:
📧 helpdesk@aggrandizeventure.zohodesk.in

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