COC BL Charge Corrector – User Manual

Version: V1.0.37.4
Prepared by: Arul Jothi M
Date: 12/11/2025

1. Introduction

The COC Charge Corrector module in ZEALIT 2.0 allows users to modify or update charges (Rate and Cost) even after a booking has been confirmed.

This feature helps when adjustments or corrections are needed for charge discrepancies found after confirmation.

The system provides a dedicated option called “COC Charge Corrector”, letting users correct charges efficiently without disturbing the original booking or linked documents.

2. System Requirements

Supported Browsers

• Google Chrome v90 or above

• Mozilla Firefox v85 or above

User Access Role

• Sales, Pricing, or Operations users with access to the Rate Request and COC Manage Shipment modules

3. Logging In

Step 1: Open ZEALIT 2.0 in your browser.
Step 2: Log in using your assigned credentials.
Step 3: Navigate to the COC Manage Shipment screen from the dashboard or use Type to Search to locate it.

4. COC Charge Corrector

Step 1 – Open BL Number

Open the required BL Number in the COC Manage Booking screen for which you want to apply charge corrections.

Step 2 – Access the Charge Corrector

Click on the Rate/Cost button.
After clicking, the Charge Corrector button appears.
A notification sound will alert you that the feature is active.

Step 3 – Open Charge Corrector Screen

Click the Charge Corrector button.
The system automatically redirects to the Charge Corrector screen.

Step 4 – Edit Existing Charges

Use the Edit icon next to the charge you want to change.
Update the required fields.
Click Update to save your changes.

Step 5 – Delete Charges

To remove a specific charge, use the Delete option.
To remove all charges for a container, click Delete All Container.

Step 6 – Review Corrected Charges

All the edited or deleted charges will appear under Charge Correction Details, showing what changes were made.

Step 7 – Submit for Approval

Click Submit to save the corrections.

Once submitted, the charges move to the Approval Stage.

Step 8 – Approve or Reject Changes

Click the Edit icon to open the record.
You will see two buttons:

• Approve – to finalize and apply the changes.
  

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• Reject – to discard the corrections.
  

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Step 9 – Confirm Updated Charges

After approval, the new charges appear in the system.

Example:

• Before: FR-EX-OTC – Origin Transport Charges → 1 × 45,000 LKR

• After: FR-EX-OTC – Origin Transport Charges → 1 × 46,000 LKR

5. Troubleshooting Common Issues

6. Frequently Asked Questions (FAQs)

Q1: Can I edit charges one by one in the Charge Corrector screen?
👉 Yes, use the Edit option for each charge.

Q2: Can I delete all charges together?
👉 Yes, use Delete All Container to bulk delete charges.

Q3: Will the corrected charges reflect in the Booking screen?
👉 Yes, once approved, they are visible in COC Manage Booking.

7. Support

For technical assistance or module support, contact:
📧 helpdesk@aggrandizeventure.zohodesk.in