COC BL CHARGE CORRECTOR - ZEALIT 2.0

COC BL CHARGE CORRECTOR - ZEALIT 2.0

COC BL Charge Corrector User Manual

Table of Contents

  1. Introduction

  2. System Requirements

  3. Logging In

  4. COC BL Charge Corrector Screen

    • Step 1: Navigate to COC BL Charge Corrector Screen

    • Step 2: Create New Charge Correction Request

    • Step 3: Amend BL Charges

    • Step 4: Approval / Rejection Process

  5. Troubleshooting Common Issues

  6. Frequently Asked Questions (FAQs)

  7. Support


1. Introduction

The COC BL Charge Corrector module is used to amend charges associated with an existing COC Bill of Lading (BL).

It allows users to:

  • Retrieve charges linked to an existing BL

  • Amend existing charges

  • Add new charges

  • Delete unwanted charges

  • Save charge correction requests for approval

  • Approve or reject amended charges

The COC BL Charge Corrector process ensures proper review and approval of charge amendments before finalization.


2. System Requirements

Supported Browsers

  • Google Chrome (v90 or above)

  • Mozilla Firefox (v85 or above)

User Access Roles

  • Documentation Team

  • Finance Team

  • Operations Team

  • Users with access to COC BL Charge Corrector Screen


3. Logging In

Step 1:

Open ZEALIT 2.0 in your browser.

Step 2:

Enter your Username and Password to log in.



4. COC BL Charge Corrector Screen

The COC BL Charge Corrector screen is used to retrieve and amend charges for an existing BL.


Step 1: Navigate to COC BL Charge Corrector Screen

Steps:

  1. Search “COC BL Charge Corrector” from the Type to Search field.

  2. Open the COC BL Charge Corrector screen.



Step 2: Create New Charge Correction Request

Steps:

  1. Click the “Create New” button.

  2. Select the required BL Number.

  3. Click the “Retrieve Charges” button.

Result:

The system will automatically fetch all charges associated with the selected BL.





Step 3: Amend BL Charges

Once charges are retrieved, users can perform the following actions:

Available Actions

  • Amend existing charges

  • Add new charges

  • Delete unwanted charges

Users can modify the required charge details as needed.




Final Step:

Once all changes are completed:

  1. Click the “Save” button.

Result:

The amended charge request will be saved and moved to Pending status for approval.


Step 4: Approval / Rejection Process

Steps:

  1. Open the Pending tab.

  2. Click the “View” button against the respective request.

  3. Review the amended charges.

Available Actions

  • Approve – To confirm the amended charges

  • Reject – To reject the amendment request


Result:

  • If Approved, the amended charges will be updated successfully.

  • If Rejected, the changes will not be applied.


5. Troubleshooting Common Issues

IssuePossible CauseSolution
BL Number not availableInvalid or unavailable BLVerify the BL Number
Charges not fetchedNo charges linked to BLClick Retrieve Charges again
Unable to save changesMandatory details missingVerify amended charge details
Approval/Rejection option not visibleRequest not in Pending statusOpen request from Pending tab

6. Frequently Asked Questions (FAQs)

Q1: Can I amend charges for any BL?

👉 Only eligible BLs available in the system can be selected.

Q2: What changes can be made to charges?

👉 Users can amend, add, or delete charges.

Q3: What happens after clicking Save?

👉 The request moves to Pending status for approval.

Q4: Can amended charges be rejected?

👉 Yes, users can Approve or Reject amended charges in the Pending tab.

Q5: How can I review amended charges?

👉 Open the request under the Pending tab and click View.


7. Support

For any technical issues or assistance, contact:

📧 helpdesk@aggrandizeventure.zohodesk.in

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