MNR Request User Manual

Table of Contents

1. Introduction

2. System Requirements

3. Logging In

4. MNR Request Screen

   • Step 1: Navigate to MNR Request Screen

   • Step 2: Create / Edit MNR Request

   • Step 3: Submit EOR Process

   • Step 4: Confirm EOR Process

   • Step 5: Submit Repair Process

   • Step 6: Move Container to Available

5. Troubleshooting Common Issues

6. Frequently Asked Questions (FAQs)

7. Support

1. Introduction

The MNR Request module is used to manage damaged container repair requests and maintenance activities.

It allows users to:

• Create and manage EOR (Estimate of Repair) for damaged containers

• Record damage and repair details with estimated and actual costs

• Upload supporting repair attachments and photographs

• Track repair lifecycle through various statuses

• Move repaired containers to Available status for future shipment usage

The MNR Request process ensures proper tracking of damaged containers, repair approvals, repair completion, and container availability.

Process Flow

When a container is marked as “Damage” from Container Movement Updation, it will automatically appear in the MNR Request screen.

The status flow is as follows:

Damage → EOR Submitted → EOR Approved → Repaired → Available

Once the container status becomes Available, the Container Movement Updation will automatically create the movement as “Available” for the next shipment.

2. System Requirements

Supported Browsers

• Google Chrome (v90 or above)

• Mozilla Firefox (v85 or above)

User Access Roles

• Depot Operations Team

• Container Repair Team

• Users with access to MNR Request Screen

3. Logging In

Step 1:

Open ZEALIT 2.0 in your browser.

Step 2:

Enter your Username and Password to log in.

4. MNR Request Screen

When the container is marked as “Damage” in Container Movement Updation, the respective container will automatically appear in the MNR Request screen.

Users can click Edit/View to manage repair details.

The following details will be available in the MNR Request screen:

Auto Updated Dates

The following dates will be automatically updated based on actions performed:

• EOR Submitted On

• EOR Confirmed On

• Repair Completed On

• Ready On

• Available On

Additional Information

Users can also view:

• BL Number

• Consignee Name

• CHA Name

• Equipment Amount

• Equipment Currency

• Cargo Details

• Remarks (if any)
  
  
  

Step 1: Navigate to MNR Request Screen

Steps:

1. Search “MNR Request” from the Type to Search field.

2. Open the MNR Request screen.
   
   
   

Step 2: Create / Edit MNR Request

Steps:

1. Open the MNR Request screen.

2. Click Edit/View against the required container.

3. Fill in the required details.

Damage Details Tab

Under the Damage Details tab, provide the following information:

Actions Available

Users can perform the following actions:

• Add – Add repair detail line

• Update – Modify repair detail

• Delete – Remove repair detail

• Upload – Upload repair supporting files

• Download – Download repair details

Summary Section

The following totals will be automatically displayed:

• Total Labour Cost

• Total Material Cost

• Total Cost

Attachments Tab

Users can upload repair supporting files.

Actions Available

• View All attachments

• Download attachments

• Edit attachment details

• Delete attachments
  
  
  

Step 3: Submit EOR Process

Steps:

1. Fill all required damage and repair details.

2. Upload attachments if required.

3. Click Submit button.
   
   
   

Result:

The container status will change to:

“EOR Submitted”

Available actions:

• Move to Available

• Confirm EOR
  
  
  

Step 4: Confirm EOR Process

Steps:

1. Open the MNR Request screen.

2. Select the respective container.

3. Click Confirm EOR.
   
   

Result:

The container status will change to:

“EOR Approved”

Available actions:

• Move to Available

• Submit Repair
  
  

Step 5: Submit Repair Process

Steps:

1. Complete the repair activities.

2. Update repair details if required.

3. Click Submit Repair.
   
   

Result:

The container status will change to:

“Repaired”

Available action:

• Move to Available
  
  
  

Step 6: Move Container to Available

Steps:

1. Open the respective container record.

2. Click Move to Available.
   
   
   

Result:

The container status will become:

“Available”

The container will automatically be created as “Available” in Container Movement Updation for the next shipment.

5. Troubleshooting Common Issues

6. Frequently Asked Questions (FAQs)

Q1: From where does the container appear in MNR Request?

👉 Containers marked as “Damage” in Container Movement Updation automatically appear in MNR Request.

Q2: Can users add multiple damage entries?

👉 Yes, multiple repair and damage details can be added using the Add option.

Q3: Are repair attachments mandatory?

👉 No, attachments are optional.

Q4: What happens after clicking Submit?

👉 The container status changes to EOR Submitted.

Q5: What happens after Confirm EOR?

👉 The status changes to EOR Approved and repair can be submitted.

Q6: When will the container become available?

👉 After repair completion and clicking Move to Available.

Q7: What happens after container becomes available?

👉 An Available movement will automatically be created in Container Movement Updation.

7. Support

For any technical issues or assistance, contact:

📧 helpdesk@aggrandizeventure.zohodesk.in