Version: V.1.0.32
Prepared by: Ramya R
Date: 27 May 2026
🔹 1. Introduction
🖥️ 2. System Requirements
🔐 3. Logging In
⚙️ 4. Main Features and Functions
• 4.1 Creating a New Charge Group
• 4.2 Updating an Existing Charge Group
• 4.3 Copying / Downloading / Uploading Charge Group Details
🛠️ 5. Troubleshooting
❓ 6. Frequently Asked Questions (FAQs)
💬 7. Support
The Charge Group Master module enables users to create and manage charge group configurations within the system. It helps organize multiple charges under a specific charge group for operational and financial processing, ensuring consistency and ease of maintenance.
• Google Chrome v90 or later
• Mozilla Firefox v85 or later
• Admin
• Finance
• Operations
Log in to the application using your credentials.
Navigate to the Charge Group Master screen from the respective module on the left pane.
Alternatively, search for Charge Group Master using the search bar at the top right.
To create a new Charge Group:
• Charge Group Code – Unique code for the charge group
• Charge Group Description – Description/name of the charge group
• Notes – Additional remarks or information (if applicable)
Use the Download option to export charge group details for reporting or reference purposes.
Use the Upload option to bulk-import charge group details using the standard upload template.
| Issue | Solution |
|---|---|
| Charge Group not saving | Ensure Charge Group Code and Description are entered correctly. |
| Duplicate Charge Group Code | Verify that the Charge Group Code is unique before submission. |
| Upload failed | Ensure the latest upload template is used and mandatory fields are populated. |
| Unable to update charge group | Verify user access and ensure mandatory details are not blank. |
| Download not working | Refresh the page and retry the download option. |
Q: Is Charge Group Code mandatory?
A: Yes. Charge Group Code is mandatory and should be unique for each charge group.
Q: Can I modify a charge group after creation?
A: Yes. Use the Edit option to update charge group details.
Q: Can I duplicate an existing charge group?
A: Yes. Use the Copy icon to create a similar charge group and modify details as required.
Q: Can charge groups be uploaded in bulk?
A: Yes. Use the Upload option with the standard template.
Q: Can charge group data be downloaded?
A: Yes. Use the Download option to export details.
For support related to Charge Group Master, please contact:
📧 helpdesk@aggrandizeventure.zohodesk.in