COC Container Release Order (CRO)

COC Container Release Order (CRO)

COC Container Release Order (CRO)

(Version: V1.0.37.5 | Prepared by: Arul Jothi. M | Date: 12/11/2025)

Table of Contents

  1. Introduction
  2. System Requirements
  3. Logging In
  4. Creating a New CRO
  5. Troubleshooting Common Issues
  6. Frequently Asked Questions (FAQs)
  7. Support

1. Introduction

The COC CRO (Container Release Order) module in ZEALIT 2.0 enables users to create, manage, and track CROs for Carrier-Owned Container (COC) shipments.
This module links shipment and container details to ensure accurate authorization and documentation for container release.

2. System Requirements

Supported Browsers:

  • Google Chrome version 90 or above
  • Mozilla Firefox version 85 or above

User Access Role:

  • Sales, Pricing, or Operations users with access to the COC Manage Shipment module.

3. Logging In

  1. Open ZEALIT 2.0 in your preferred browser.
  2. Log in using your assigned credentials.


  1. Navigate to the COC CRO screen using one of the following methods:
     - From the main menu: Transaction → COC Manage Shipment → CRO Tab
     - Or use the Search Icon and type “COC CRO”

 

4. Creating a New CRO

Step 1: Create CRO

  • Click + CREATE NEW to initiate a new Container Release Order.
  • A pop-up window will appear on the right-hand side panel.



Step 2: Fill in CRO Details

Complete the following mandatory fields:

  • Customer Name: Auto-filled based on shipment details.
  • Container Details: Auto-fetched from the linked shipment.
  • Depot: Select from the dropdown list.
  • Grade: Choose from the dropdown list.
  • Valid From / Valid Till: Select the applicable date range.
  • Special Instructions: Enter any additional remarks, if required.

 

 

Step 3: Submit the CRO

  1. Select the required containers using the checkboxes.
  2. Click SUBMIT – the system will generate a CRO for the selected containers.

Once submitted, the CRO record will be saved in the system and linked to the corresponding shipment.


Step 4: Print the CRO

  • Click the Print icon to generate and print the CRO document.
    This printable version can be shared or used for depot release authorization.

 

 

5. Troubleshooting Common Issues

Issue

Possible Cause

Suggested Solution

CRO not generating

Missing mandatory fields

Check if all required fields are filled

Containers not visible

Shipment not linked properly

Verify container details in Manage Shipment

Print not loading

Browser cache issue

Refresh and try again or clear browser cache

6. Frequently Asked Questions (FAQs)

Q1: Can I edit the CRO after saving it?
👉 Yes, you can edit the CRO after saving it, before submission.

Q2: Can I view CRO details after saving?
👉 Yes, saved CROs can be viewed anytime from the CRO tab.

Q3: Can I cancel a CRO after it has been saved?
👉 Yes, the Cancel option allows you to cancel a saved CRO if required.

7. Support

For technical issues or module assistance, please contact:

 


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