COC Delivery Order (DO) User Manual.

COC Delivery Order (DO) User Manual.

COC Delivery Order (DO) User Manual

Version: V1.0.37.5
Prepared by: Arul Jothi. M
Date: 12/11/2025


Table of Contents

  1. Introduction

  2. System Requirements

  3. Logging In

  4. Creating a New DO

  5. Viewing the DO

  6. Extension of DO

  7. Troubleshooting Common Issues

  8. Frequently Asked Questions (FAQs)

  9. Support


1. Introduction

The COC DO (Delivery Order) module in ZEALIT 2.0 enables users to create, manage, and monitor Delivery Orders for Carrier-Owned Container (COC) shipments.

This module ensures smooth coordination between shipment and container details, facilitating accurate authorization and documentation for container delivery to consignees or their authorized representatives.

It also helps in tracking DO validity, release status, and associated billing or approval workflows, ensuring complete operational transparency and control.


2. System Requirements

Supported Browsers:

  • Google Chrome version 90 or above

  • Mozilla Firefox version 85 or above

User Access Role:

  • Sales, Pricing, or Operations users with access to the COC Manage Shipment module.


3. Logging In

  1. Open ZEALIT 2.0 in your preferred browser.

  2. Log in using your assigned credentials.


  3. Navigate to the COC Manage Shipment screen using one of the following methods:
     - From the main menu: Transaction → COC Manage Shipment → DO Tab
     - Or use the Search Icon and type “COC DO”



4. Creating a New DO

Step 1: Create DO

  • Click + CREATE NEW to initiate a new Delivery Order.

  • A pop-up window will appear on the right-hand side panel.








Step 2: Fill in DO Details

In ZEALIT 2.0, the DO details are auto captured from the Booking Transaction screen, reducing manual entry and saving time.

The following details are handled automatically or manually as required:

  1. Party Name, Address, Voyage, and Valid from Date – Auto-captured from the Booking screen.

  2. Return Depot – Select from the dropdown.

  3. Validity Till – Enter as per requirement.

  4. Remarks – Optional; use the Remarks field to include additional information to appear on the DO.



Step 3: Submit the DO

  1. Select the required containers using the checkboxes.

  2. Click SUBMIT – the system will generate a DO for the selected containers.

Once submitted, the DO record will be saved in the system and linked to the corresponding shipment.




Step 4: Print the DO

  • Click the Print icon to generate and print the DO document.
    This printable version can be shared or used for Delivery Order release authorization.



5. Viewing the DO

To view an existing DO, go to the COC DO screen and use the Edit option to open and review DO details.
This feature allows users to verify container, party, and validity information before extension or reprint.





6. Extension of DO

A DO Extension refers to extending the validity period of an existing Delivery Order when the consignee is unable to take delivery of the cargo within the original DO validity date.

The extension process can be initiated through the COC DO screen by updating the “Valid Till” date and saving the revised details.





7. Troubleshooting Common Issues

IssuePossible CauseSuggested Solution
DO not generatingMissing mandatory fieldsCheck if all required fields are filled
Containers not visibleShipment not properly linkedVerify container details in Manage Shipment
Print not loadingBrowser cache issueRefresh and try again or clear browser cache

8. Frequently Asked Questions (FAQs)

Q1: Can I edit the DO after saving it?
👉 Yes, you can edit the DO after saving it, before submission.

Q2: Can I view DO details after saving?
👉 Yes, saved DOs can be viewed anytime from the DO tab.

Q3: Can I cancel a DO after it has been saved?
👉 Yes, the Cancel option allows you to cancel a saved DO if required.


9. Support

For technical issues or module assistance, please contact:
📧
helpdesk@aggrandizeventure.zohodesk.in


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