Introduction
System Requirements
Logging In
Depot Repair Contract
Troubleshooting Common Issues
Frequently Asked Questions (FAQs)
Support
The Depot Repair Contract module in ZEALIT 2.0 enables users to create and maintain repair contracts for customers. Users can define labour cost, validity period, repair details, and material cost applicable for container repair operations. The module also allows users to copy, edit, and delete repair details as well as copy repair contracts for customers.
Access to ZEALIT 2.0 application
Valid User ID and Password
Required access permission for Depot Repair Contract
Launch the ZEALIT 2.0 application.
Enter your Username and Password.
Click Login to access the system.
Select “Depot Repair Contract” screen from the “Type to Search” area.
Click on Create New button to create a new repair contract.
Enter the contract details:
Select Customer Name
Labour Cost Per Hour
Currency
Valid From
Valid Till
Notes (if any)
Under Repair Details, enter the required repair information:
Select Component
Select Location
Click the “+” (Plus) icon beside Location to create a new location if required
Select Damage
Select Repair
Unit of Measure
Length
Width
Labour Hour
Material Cost
Click on Add button to add the repair detail.
Repeat the same process to add multiple repair details if required.
Verify the entered details.
Click on Submit / Save button to create the repair contract successfully.
Select the required repair detail record.
Click on Copy option.
Modify the required details if applicable.
Click Add to create a new repair detail record.
Select the required repair detail record.
Click on Edit option.
Update the necessary details.
Click Add / Save to update the repair detail successfully.
Select the required repair detail record.
Click on Delete option.
Confirm the deletion to remove the repair detail successfully.
Select the required customer repair contract.
Click on Copy option.
Modify the required details such as customer or validity dates if applicable.
Click Submit / Save to create a new repair contract.
Same Customer Name with the same Validity Period for any Active Repair Contract cannot be created.
Ensure the validity period does not overlap with an existing active repair contract for the same customer.
| Issue | Possible Reason | Resolution |
|---|---|---|
| Unable to Save Contract | Mandatory details not entered | Verify customer, labour cost, currency, and validity dates are entered |
| Unable to Add Repair Detail | Mandatory repair detail fields not entered | Verify component, location, damage, repair, labour hour, and material cost are entered |
| Duplicate Active Contract | Same customer with same validity already exists | Verify and change the validity period before saving |
| Unable to Edit/Delete | Access restriction | Contact administrator for permissions |
| Location Not Available | Location not created | Use the “+” icon to create a new location |
Q1: Can I create multiple repair contracts for the same customer?
A: Yes, but the validity period should not overlap with any existing active repair contract for the same customer.
Q2: Can I create a new location while creating repair details?
A: Yes, click on the “+” icon beside the Location field to create a new location.
Q3: Can repair details be copied?
A: Yes, the Copy option can be used to duplicate and create a new repair detail.
Q4: Can I edit or delete repair details after creation?
A: Yes, repair details can be modified using the Edit option or removed using the Delete option.
Q5: Can I copy an existing repair contract for another customer?
A: Yes, the Copy option can be used to create a new repair contract based on an existing contract.
For any issues or assistance, please contact the ZEALIT Support Team or System Administrator.